View From the Top: The eCommerce Wars Heat Up

The eCommerce wars are heating up and definitely worth keeping an eye on. But you'll need to pay close attention because it’s complicated. First, let’s break it down in general terms. Over the last six months several things have happened: … Read more about View From the Top: The eCommerce Wars Heat Up

Emerging Technology and Tactics

I wanted to share with you a recent webinar that I hosted. The webinar, called Q4 Preparation:Emerging Technologies and Tactics focused on practical information to leverage a variety of existing technologies that can help increase merchant’s exposure to customers and boost revenue. We got great … Read more about Emerging Technology and Tactics

Friday Pulse: The Late Edition

  Between moving and a big golf tournament this weekend, I’m late getting this out. So, this time around let’s think of this edition as a collection of great articles to kick off your week. Happy Reading!! … Read more about Friday Pulse: The Late Edition

Friday Pulse: The Disruption Edition

  With video and mobile being read hot, ad block software messing with metrics, the escalating ecommerce wars, and Canadian drone delivery, the online marketing space is in a state of constant change and evolution. Many of these services, technologies and new ways of doing things are … Read more about Friday Pulse: The Disruption Edition

View From the Top: Knowing Your Customers is Key to Satisfaction

There is so much online data available to retailers that it can be overwhelming. Maybe that is why I was a little shocked to see a recent study stating that 52 percent of retailers admitted that they still struggle to identify and engage with their most valuable customers. More than half? Wow. … Read more about View From the Top: Knowing Your Customers is Key to Satisfaction